To ensure that we can continue to offer a high-quality Charters North experience to all of our valued customers, we’ve implemented the following reservation and cancellation policy effective immediately. We kindly request you to read the following before making a reservation:
Booking: For every booking, we require a deposit of $150. This deposit must be made within 72 hours of making the reservation. To make your deposit, please CALL me at 231-590-1949. This is to confirm your commitment and helps us plan our resources better.
Cancellation Policy: We understand that sometimes, plans change. However, cancellations disrupt our operations and prevent other customers from booking the vacated slot. Therefore, we’ve instituted a cancellation fee of $400. This fee is applicable if you decide to cancel your reservation for any reason.
Exceptions: In the case of weather or mechanical issues, a deposit will be refunded by check witching four weeks or applied to a new booking
Please remember that these policies are in place to ensure we can provide the best possible service to all of our clients. We highly appreciate your understanding and compliance.
If you have any questions or need further clarification about our new policy, please do not hesitate to call me at 231-590-1949. I am always happy to assist you.